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Troubleshooting

The PDF didn't generate correctly, what should I do?

If PDF generation fails or looks incorrect:

  1. Refresh and retry: Sometimes a simple page refresh resolves temporary issues.
  2. Check data: Ensure all required fields in the wizard are completed - empty fields may cause rendering issues.
  3. Try different formats: If PDF fails, try the ZIP download which includes additional formats.
  4. Clear cache: Clear your browser cache and try again.
  5. Different browser: Try using a different browser (Chrome, Firefox, Safari).

If the issue persists, contact [email protected] with your agreement ID.

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